• Working Time

    Monday - Sunday 6:00am - 6:00pm PST

  • Email

    support@hersaura.com

  • Message

    Fill out the form below to message us directly.

FAQs

When can I get a reply after I send a message?

No worries, you will typically get our reply within 24 hours.

Where do you ship to?

We ship to the United States currently.

When will I receive my order?

You will typically get your order within 7-15 days after we ship it out. But sometimes the actual delivery time may be delayed several days by flight arrangements, weather conditions and other external factors.

How do I return items?

We offer a free 90-day no-questions-asked return policy on most our items in excellent condition. If you want to return the item, just feel free to contact us and we will help you to return.

When will I get my refund if I return?

We offer 30 Day Money Back Guarantee. Refunds on authorized returns will be processed within 30 days following receipt of the returned item.